Core Features
Streamline Service Requests
Residents can snap a photo, drop a pin, and submit a request in seconds.
Real-Time Tracking
Keep residents informed with live updates on their issues.
Photo & Video Uploads
Attach visual evidence to help prioritize and resolve faster.
Geo-Location Reporting
Automatic GPS logging ensures precise reporting.
Status Updates & Notifications
Push notifications keep users updated every step.
Interactive Incident Map
View active incidents by category, location, or status.
Packages
Small Municipality — Essential
Population: 5 – < 50,000
Up to 3 user licenses
- • 311 incident reporting
- • Photo & video uploads
- • Geo-location integration
- • Incident # generation
- • Basic analytics
Mid-Sized — Advanced
Population: 50,000 – < 250,000
Up to 25 user licenses
- • All Essential features
- • Website portal integration
- • Extended analytics
Mid-Sized — Premium
Population: 50,000 – < 250,000
Up to 50 user licenses
- • All Advanced features
- • 5 administrative hierarchies
- • Priority support
Large — Premium Plus
Population: 250,000+
Up to 100 user licenses
- • Full mobile app
- • 10 administrative hierarchies
- • Full integrations
App Screenshots
